Below is a Terms and Conditions document tailored for GVG-MALL, based on typical e-commerce practices and similar digital key marketplaces like CDKeys. You can publish this as-is or let me prepare an HTML version afterward.

Terms and Conditions

Last Updated: [Insert Date]

Welcome to GVG-MALL. These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services. By purchasing from or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Definitions

  • “GVG-MALL”, “we”, “us”, “our” refers to the company operating the website.
  • “User”, “you”, “customer” refers to any individual or entity using our website or purchasing products.
  • “Products” refers to digital codes, software licenses, game keys, gift cards, and related digital goods offered on our website.

2. Use of Website

You must be at least 18 years old or have parental consent to use and purchase from our platform. You agree to provide accurate information during account registration and checkout. Misuse of the website, including fraudulent activity, is strictly prohibited.

3. Product Information

GVG-MALL sells digital products delivered electronically via email or user accounts. All product descriptions, availability, and prices are subject to change without notice. We make every effort to ensure accuracy, but we do not guarantee that product listings are error-free.

4. Pricing and Payment

  • All prices displayed are in [Insert Currency], unless otherwise stated.
  • We accept multiple secure payment methods through trusted third-party providers.
  • Once an order is placed and payment confirmed, digital products are delivered electronically and are considered fulfilled.

5. Delivery of Digital Products

Products are delivered via digital download, activation key, license code, or email. Delivery is typically instant or within a reasonable timeframe, depending on system verification and payment clearance.

Once a digital key or code has been sent, accessed, or redeemed, it is considered delivered and used.

6. Refunds and Returns

Due to the nature of digital goods, once a product has been accessed, activated, or revealed, it is non-refundable. Refunds are only offered under specific conditions detailed in our Refund and Returns Policy.

If a product is defective or invalid, we will verify the issue and provide a replacement, not a refund, unless otherwise required by law.

7. User Obligations

You agree to:

  • Not resell, distribute, or commercially exploit digital products without permission.
  • Use purchased keys only on legitimate platforms authorized for activation.
  • Not attempt to bypass or manipulate region locks, anti-fraud measures, or platform policies.
  • Comply with all applicable laws when using our website and products.

8. Account Security

You are responsible for maintaining the confidentiality of your account details and any activity conducted using your account. GVG-MALL is not liable for any unauthorized access caused by user negligence.

9. Third-Party Services

Our products may require activation on third-party platforms (e.g., Steam, EA, Ubisoft, Microsoft). You are responsible for ensuring compatibility and compliance with such platforms’ terms of service. GVG-MALL is not affiliated with these providers and cannot modify their policies or platform restrictions.

10. Intellectual Property

All website content—including text, images, graphics, logos, and software—is the intellectual property of GVG-MALL or its licensors. Unauthorized use, reproduction, or distribution is strictly prohibited.

11. Limitation of Liability

To the fullest extent permitted by law, GVG-MALL is not liable for:

  • Losses arising from misuse, improper activation, or incompatibility of digital products
  • Damages due to temporary website downtime, delays, or third-party service issues
  • Loss of data, profits, or business resulting from use of our website or products

Our total liability shall not exceed the purchase price paid for the product in dispute.

12. Prohibited Activities

You agree not to:

  • Use the website for illegal or fraudulent purposes
  • Circumvent regional restrictions or technical protections
  • Engage in chargeback fraud or unauthorized disputes
  • Reverse engineer or tamper with website functions or digital products

Violation may result in account suspension, order cancellation, or legal action.

13. Changes to Terms

We may update or modify these Terms at any time. Continued use of our website after changes constitutes acceptance of the updated Terms. The current version will always be posted on this page.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of US. Any disputes shall be subject to the exclusive jurisdiction of the courts located in US.

15. Contact Information

For questions or concerns about these Terms, please contact us:

GVG-MALL
Email: admin@gvg-mall.com
Live Chat: Available on our website

Acceptance of Terms

By continuing to use our website, creating an account, or placing an order, you acknowledge that you have read, understood, and agree to these Terms and Conditions.